Return & Exchange Policy
Return & Exchange Policy
To protect both your rights and ours, please review the following terms regarding our return and exchange policy:
- Customers are entitled to return or exchange a product within 3 months from the date of purchase, provided they cover all shipping costs (both ways).
- For returns made within the first 3 days of receiving the order, the store will cover the shipping costs.
- For exchanges made within the first 7 days of receiving the order, the store will cover the shipping costs.
- Returns or exchanges will only be accepted if:
- The product is in its original condition.
- All accessories and original packaging are included.
- Refunds or replacement products will be processed within 14 business days.
- If the customer refuses to receive the shipment from the delivery company:
- The store holds no responsibility if the order is returned to the sender.
- The customer must cover the full shipping cost to have it resent.
Additional Guidelines
- Please make sure the product is properly packaged before shipping to avoid any damage during transit.
- The store is not responsible for any damage caused due to improper packaging during return shipping by the customer.